On several occasions, I have experienced problems with my computers both at home and at the office. The problems range from the simple to a full hard drive crash.
Karsten was quick to respond and spend as much time as needed to correct the problem. If the resolve was better handled by my warranty, Karsten would point me in the right direction and prevent me from wasting my money on repairs that would be covered in full by my warranty.
Karsten is committed to excellence and has always exceeded my expectations. Follow-up phone calls from Karsten to me to ensure my satisfaction are not uncommon.
Ed and Sonja Graham; E. F. Graham & Associates
We highly recommend Karsten Laqua for your computer needs. We've known him for over 2 years and have called him on numerous occasions and even some late night calls regarding our computer issues. He's always comes through for us, had us up and running just as soon as possible and delivered all that with patience and good humor combined. We anticipate using Karsten's expertise for years to come and appreciate his willingness to always help us.
Michael G. ‘Moe’ Bruner, Sr
Karsten is a man of integrity that knows his craft; listening, asking pertinent questions to clarify each point, and then when he fully understands the material discussed he begins to discuss his proposal(s). He then goes back through the process to make sure everyone is on the same page, once that step is completed he then begins to formulate his plan for moving forward.
Coming Soon
A+ Computer Guy | P.O. Box 5943 Douglasville, GA 30154 | Tel (678) 854-7425 | Fax (678) 854-7129
